Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Location Description:Welcome to The Wade - Lakeshore, a premier property in the Pyramid Global Hospitality portfolio. Situated in the heart of Chicago, Illinois, our hotel features 520 guest rooms and an impressive 20,386 sq ft of meeting space, offering a dynamic and sophisticated environment for both guests and employees.
At Whe Wade, we pride ourselves on delivering exceptional service and creating unforgettable experiences. As a member of our team, you’ll work in a vibrant and supportive setting, surrounded by the stunning views and lively energy of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.
Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Wade. Take the first step towards a rewarding career by applying today.
At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution and vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting. In addition, employees enjoy paid time off and exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.
Overview:The Human Resources Coordinator plays a key administrative role within the Human Resources department of the hotel, supporting day-to-day HR operations, employee engagement, recruitment, onboarding, compliance, and recordkeeping. This position serves as a point of contact for associates and management, ensuring exceptional internal service and alignment with brand values and hospitality standards.
Provide administrative support to the HR department and assist in implementing HR initiatives, policies, and procedures.
Coordinate and facilitate new hire onboarding and orientation processes to ensure a welcoming and compliant introduction to the organization.
Maintain employee records in compliance with legal requirements and company policies.
Assist with recruitment efforts by posting jobs, screening applicants, scheduling interviews, and communicating with candidates.
Support employee engagement initiatives, recognition programs, and company events.
Serve as a first point of contact for general HR inquiries, escalating complex matters to the HR Manager or Director.
Maintain up-to-date knowledge of federal, state, and local employment laws and regulations.
Assist with processing payroll changes, employment verifications, and HRIS data entry.
Coordinate compliance training sessions, track completions, and maintain documentation.
Generate HR-related reports as requested by leadership.
Maintain confidentiality and handle sensitive information with professionalism and discretion.
Support performance management and disciplinary documentation processes.
Associate’s or Bachelor’s degree in Human Resources, Hospitality Management, or a related field preferred.
1–2 years of administrative or HR-related experience; hospitality industry experience highly desirable.
Knowledge of employment law and HR best practices.
Strong interpersonal and communication skills.
Ability to manage multiple priorities in a fast-paced, guest-centric environment.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with HRIS systems preferred.
Bilingual abilities are a plus (especially Spanish or other languages commonly spoken in the hotel environment).
Hospitality-focused service mindset
Confidentiality and integrity
Attention to detail and accuracy
Teamwork and collaboration
Adaptability and initiative
Time management and organization
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